SHIPPING & DELIVERY POLICY

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store pickup is available in Port Elizabeth.  For This will be by special arrangement only and will vary from customer to customer and order to order, depending on where the stock is held. Pickups are available Monday – Friday 8:00 am – 3:00 pm, Saturday and after hours by special arrangement only.

We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer Free Standard Shipping on Local orders (Within South Africa over R 1 850).

Please note: Deliveries to Orania do not qualify for free shipping due to exceptionally high courier costs. Customers in Orania are required to request a delivery quote before placing an order.

Expedited Shipping Fees

We also offer expedited shipping at the following rates:

 

Flat-rate

3-5 Business Days

  

<R 1850

R145

  

All times and dates given for delivery of the products are given in good faith but are estimates only.

Once payment is confirmed, an email will be sent with the courier details and tracking number. Shipping costs are for the customer’s account for all returned goods, unless the product is faulty or has been incorrectly supplied by BR Trading.

Please note: Customers in Orania are required to request a delivery quote before placing an order.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping as yet.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Shipping will occur during business hours only.

Order will not be shipped or delivered over weekends or public holidays.

Large machinery purchases that require a professional rigging crew to load and/or off-load will be for the customer’s account.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://brtrading.co.za/returns-policy/

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Specialized Order Query